Privacy Policy

1. Introduction

ToolsGrid ("we," "us," or "our") operates toolsgrid.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Service.

By using the Service, you acknowledge this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information you provide

• Account details (name, email address, password or OAuth profile data)
• Profile information (username, avatar)
• Tool submissions (product name, description, URLs, logos, categories)
• Comments, support messages, and other communications
• Payment-related identifiers (processed by our payment providers — we do not store full card numbers)

Information collected automatically

• Usage data (pages viewed, features used, referring URLs, timestamps)
• Device and browser information (user agent, screen size, language)
• Approximate location derived from IP address (e.g. country or region)
• Log and security data (IP address, request metadata)

Information stored locally in your browser

• Compare-tool selections and related preferences (stored in local storage on your device, not in your account)
• Theme and UI preferences where applicable

3. How We Use Information

We use personal information to:

• Provide, operate, and maintain the Service
• Create and manage accounts and authenticate users
• Process submissions, listings, launches, and sponsorships
• Process payments through third-party processors
• Generate AI-assisted draft content when you request it during submission
• Communicate with you about the Service, updates, and support requests
• Monitor, analyze, and improve performance, security, and user experience
• Detect, prevent, and address fraud, abuse, and technical issues
• Comply with legal obligations and enforce our Terms of Service

4. Legal Bases (EEA/UK Users)

If you are in the European Economic Area or United Kingdom, we process personal data based on: (a) contract — to provide the Service you request; (b) legitimate interests — security, analytics, and improvement, balanced against your rights; (c) consent — where required (e.g. certain cookies or marketing); and (d) legal obligation — where applicable law requires processing.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers — hosting, authentication, email, analytics, payment processing, and AI API providers that assist in operating the Service
• Public listings — information you submit for a tool listing may be displayed publicly on the Service
• Legal and safety — when required by law, court order, or to protect rights, safety, and security
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards

6. Cookies & Similar Technologies

We use cookies and similar technologies for authentication, security, preferences, and analytics. You can control cookies through your browser settings. Disabling certain cookies may limit functionality (e.g. staying signed in).

7. Analytics

We may use privacy-focused or standard analytics services (such as Plausible, Google Analytics, Umami, Vercel Analytics, or OpenPanel, depending on configuration) to understand how the Service is used. These providers may process usage data according to their own privacy policies.

8. Payments

Payments are handled by third-party processors (e.g. Stripe or Polar). Payment information is transmitted directly to the processor. We receive limited transaction data (such as payment status and customer email) to fulfill your order.

9. Data Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we delete or anonymize personal data unless retention is required by law or for legitimate business purposes (e.g. fraud prevention or financial records).

10. Your Rights & Choices

Depending on your location, you may have the right to access, correct, delete, or export your personal data; object to or restrict certain processing; withdraw consent; and lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding.

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of certain sharing (we do not sell personal information).

11. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

12. Children

The Service is intended for users who are at least 18 years old (or the higher minimum age in your jurisdiction). We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided us data, contact us and we will delete it.

13. Security

We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

14. Third-Party Links

The Service links to third-party websites and tools. We are not responsible for their privacy practices. Review their policies before providing personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated through the Service or by email where appropriate.

16. Contact Us

For privacy-related questions or requests:

[email protected]